How do I place an Order?

There are several different ways to order depending on what you’re looking for. We do not take any orders over the phone or at our bakery. We are happy to assist if you need guidance.

Individually Packaged Cookies & Large Orders for Pick Up

We require orders to be placed ahead of time for Large Orders (6 Dozen +) or any order that you will need to be individually wrapped. These orders are very time consuming, and we may not be able to accommodate your request if we are busy. Please plan ahead.

For individually wrapped cookie orders of any size or orders of 6 dozen or more cookies, please email us at sales@detroitcookieco.com.

Please also email us if you need more than 24 cookies of one flavor. We will bake extra for your order.

We need a minimum of 3 days notice for these orders. If you are ordering 300+ cookies, please plan to place your order 5-7 days in advance.

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

We take pickup orders on our website. Click the “Pick Up” tab at the top of the website and select the location you would like to pick up from. This is for 6 dozen or less cookies. Cookies come in a bakery box. Please plan ahead and contact our catering manager at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies.

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website. You will see all of our items that are available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies are packaged individually.

Please see our other FAQs for more info on shipping policies.