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About The Cookies

Are your cookies nut free?

No, our cookies are processed in a small kitchen using shared equipment. Our cookies are processed in a facility with milk, eggs, soy, wheat, dairy, and nuts.

Do you have Gluten Free or Vegan cookies?

Gluten Free:

Yes, We offer Gluten Free Chocolate Chip Cookies. We bake a limited amount of these daily. We also make our Gluten Free Salted Caramel Brownies daily. Please note these items are made in the same kitchen as the rest of our products that do contain gluten. We always do the best we possibly can to prevent contamination.

 

Vegan:

We also offer Vegan Chocolate Chip, Vegan Cookies & Cream Cookies, and Vegan Cookie Butter Cookies. We bake a limited amount of these daily. Please note these cookies are made in the same kitchen as the rest of our products that do contain eggs/dairy. We always do the best we possibly can to prevent contamination.

How long do the cookies last?

Five minutes if you’re lucky! Kidding, but all jokes aside, our cookies are best when consumed within five days. We do not use preservatives in our products so they are best eaten fresh! Although we recommend that you eat them within five days, our cookies have been lab tested and have a shelf life of 30 days.

Cookies that are packaged for shipping orders typically stay fresh for 7-10 days sealed in their packaging.

How To Store Our Cookies

Storage Instructions

All of our products are baked fresh with all-natural ingredients.

For optimum freshness, we suggest eating or freezing your cookies within 3-5 days.

Do not put your cookies in the refrigerator, as it can ruin the texture.

For longer-term storage, all of our cookies can be placed in the freezer in their original packaging. When you are ready to eat them, let them defrost at room temperature and enjoy!

Shelf life on our cookies are tested OK at 30 & 45 days. As noted above, within 5 days is ideal “freshness period”.

How many cookie flavors do you offer?

We offer 25+ cookie flavors daily!

Our top sellers are Chocolate Chunk, Birthday Cake, Banana Pudding & Raspberry Oreo Cheesecake cookies.

We also offer our XL Cookies daily. These cookies are 5+oz, hand studded in Semi-Sweet Chocolate chips, M&M’s, and more. Call or stop in to see which ones we have available!

Lastly, we have a rotating selection of seasonal flavors that change monthly.

Stop-in or place an order online to try our amazing cookies & baked goods!

 

Do you offer other products than cookies?

Yes we do! We sell Brownies, Blondies, House-Roasted Coffee, Milk, Ashby’s Ice Cream, Vegan Cookies, Gluten Free treats & more. We make cinnamon rolls on Saturday and Sunday morning, First come, first served.

Some of these items are only available in stores, so check out the SHOP tab at the top to see everything we can ship to your door!

I have a nut allergy. Can I still eat your cookies?

Please always inform us of any allergies. We cannot guarantee there is no risk when consuming our products since all cookies are made in our facility that processes Wheat, Eggs, Soy, Dairy, Peanuts & Tree Nuts. Our menu with listed ingredients is available below. Here you can find ingredients for all of the cookies we carry year round. If you have questions about a seasonal flavor or another item we carry, please give us a call at (248) 246-8060.

Cookie Ingredients Menu

 

 

Nutritional Information

Nutritional Information for some of our flavors can be found here.

 

What size are the cookies?

Cookies all vary slightly in size but regular size cookies tend to be 2.5″-3″ in diameter. XL cookies are about 4.5″-5″.

 

Do the cookie flavors change?

We have a whole menu of cookie flavors we bake year-round! These will be the flavors shown on our menu.

We also bring in 3 seasonal flavors each month. Apple Pie x Twix, Andes Mint, Blueberry Chip Donut to name a few! Sign up for alerts to be the first to hear about new monthly flavors. Check out our instagram @detroitcookiecompany or give us a call to see what the current seasonal flavors are.

Catering

Should I place a catering order or can I order for same-day pickup online?

If you need the cookies individually wrapped with a flavor sticker this is automatically considered a catering order. Please reach out to sales@detroitcookieco.com to place your order.

For unwrapped cookies provided in bakery boxes:

Smaller orders of 1-4 dozen can be placed online for same-day pickup.

Larger orders should be placed ahead of time by emailing sales@detroitcookieco.com or filling out the contact form on our site.

Give us a call if you are unsure how to place your order!

St. Clair Shores: (586) 435-6937

Ferndale: (248) 246-8060

 

 

Can you individually package the cookies?

Packaging is available upon request. You must order ahead of time for packaged cookies as we need more time to prepare your order. Any pickup order with packaged cookies is considered a Catering Order.

We are able to package the cookies individually or in packs of 2. Below is an example of what the cookie packaging looks like.

Please fill out the contact form or email us at sales@detroitcookieco.com for pricing and to place your order.

How do I place a catering order?

We take all catering orders through email. We do this so that we have a hard copy of everything we need to know about your order & its also easier for us to provide you with our menu and pricing this way.

Please send us an email at sales@detroitcookieco.com or fill out the contact form. We will email you back with pricing & information and get an invoice/confirmation of your order sent over to you.

How far in advance should I place my catering order?

We take orders up to 30 days in advance of the pickup date.

Please plan to give us at least 7 days notice for catering orders. We may be able to accommodate your order in a shorter time-frame, but having more notice is extremely helpful for us!

Can I choose from flavors you’ve had in the past?

You can choose from current seasonal flavors and flavors from our year-round menu, but not previous seasonal flavors. We do not make special orders.

Do you offer bulk discounts?

We do offer discounted prices for large orders. Please email us at info@detroitcookieco.com or fill out the contact form on our website to ask about current pricing.

Corporate Gifting

How do corporate orders work?

Show your clients some appreciation with a box of your favorite cookies!

Most people choose to send 1-2 dozen assorted cookies to each client/office, but we can create a customized box of cookies for you with any assortment of treats we offer. We can even include a custom note in each box!

Please send us an email at sales@detroitcookieco.com to find out how to proceed with sending each one of them a delicious box of cookies!

For 10 or fewer shipments, you can place your orders directly on our website.

General

Is it safe to use my credit card online?

Yes, we use a certified credit card processer as well as Square for safe and secure online payments.

Do you have a store front?

Yes! We currently have 3 locations.

 

Ferndale:
23421 Woodward Ave
Ferndale, Michigan
48220
(248) 246-8060

 

St. Clair Shores:
25600 Harper Ave.
Saint Clair Shores, MI
48081
(586) 435-6937

I am placing a shipping order. Can I choose the flavors in the top selling bundle?

You are free to decide what cookies you wish to put in your cookie order, but our cookies are strictly packaged in packs of two. For example, if you purchase the 1 dozen top selling bundle, you will get 6 different flavors (2 cookies in each pack).

Flavor requests can be made in the notes section at the very end of the checkout process. Please note, specialty cookies like PB Volcanos, XL cookies, or blondies are not included.

Do you sell wholesale?

If you are interested in wholesale opportunities, please reach out to us at sales@detroitcookieco.com.

Do you sell cookie dough?

YES! We offer our Frozen Take & Bake Cookie Dough in stores!

Come choose from 5 of our top selling flavors. Chocolate Chunk, Birthday Cake, Banana Pudding, Peanut Butter, and Circus Snack.

Dough tubs are $18 and contain 24oz or about 1 dozen cookies.

Baking instructions:

Portion cookie dough.

Bake at 350 degrees for 13-15m depending on preference. 13mins = more doughy, 15mins = more well done.

PLEASE NOTE: All ovens bake differently. Make sure to watch the cookies after 11 min.

Where are you located? What are the store hours?

3 Places to try the Cookies of Your Dreams:

 

Detroit Cookie Company & Cafe
23421 Woodward Avenue
Ferndale, MI 48220

Hours:
Monday-Saturday 10am-8pm
Sunday 10am-5pm
Detroit Cookie Company- Saint Clair Shores
25600 Harper Ave
Saint Clair Shores, MI 48081
Hours:
Monday-Saturday 10am-8pm
Sunday 10am-5pm
Do you have parking? Cookie Wings?
Parking in Ferndale:
We have a secure parking lot just north of our building, located at 23421 Woodward Ave, Ferndale, MI 48220. (Just south of Wetmore’s Car repair shop, off Woodward ave)

 

Parking in Saint Clair Shores:

We have ample parking in our lot. There is also residential side street parking North & South of the Bakery.

 

Cookie Wings:

We have painted cookie wings at all locations too, Come snap some pictures!

Do you make Cookie Cakes? How do I order one?

Yes! Cookie Cakes must be preordered! Cookie Cakes are for pickup only.

To place your order, please fill out the Cookie Cake Order Form located under the CATERING tab on our website or click here.

Sizes:

  • 9 inch round for $30
  • 12 inch round for $48
  • 9in heart shape $30
  • 8″x11″ UofM “M” for $40 (no text)

The 9in round, 9in heart shape and block M cookie cakes are equivalent to 1 dozen cookies and the 12in cookie cake is equivalent to 2 dozen cookies.

Flavors options:

  • Chocolate Chunk
  • Birthday Cake
  • Vegan Chocolate Chip
  • Vegan Cookies & Cream
  • Gluten Free Chocolate Chip

*Vegan & Gluten Free are $5 extra.

Decoration:

Every cookie cake is frosted with white buttercream frosting and can be customized with the text of your choice. Cookie cakes come with rainbow sprinkles/Blue & Yellow Sprinkles around the outside of the cookie cake.

Please fill out the Cookie Cake Order Form on our website to place your order. We ask 5 days notice for all cookie cake orders.

Alternatively, you can email  sales@detroitcookieco.com to set up an order. Please include the date/time for pick up, flavor, text on cake & pickup location. Our Catering manager will respond with an invoice/confirmation of your order ASAP Monday-Friday during normal business hours.

Do you sell coffee?

Yes, we roast our own coffee. We offer 3 different caffeinated varieties and 1 decaf roast.

We sell 12oz whole bean coffee bags in stores and online. We are happy to grind the beans for you if needed!

Do you sell Ice Cream?

Yes- We sell Ashbys Ice Cream at all of our storefronts!

Flavors rotate often. Come grab some Ice Cream or an Ice Cream sandwich!

Do you offer other products than cookies?

Yes we do! We sell Brownies, Blondies, House-Roasted Coffee, Milk, Ashby’s Ice Cream, Vegan Cookies, Gluten Free treats & more. We make cinnamon rolls on Saturday and Sunday morning, First come, first served.

Some of these items are only available in stores, so check out the SHOP tab at the top to see everything we can ship to your door!

How do I place an Order?

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website or by clicking here. You will see all of our items that are currently available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies & PB volcanos are packaged individually.

Please see our other FAQs for more info on shipping policies.

 

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

You can place an order for same-day pickup by clicking the “Pick Up” tab at the top of the website and select the location you would like to pick up from.

Please be advised 5 dozen or more cookies is considered a Catering order. If you need Individually Wrapped Cookies, this is also considered a Catering Order. Please send us an email at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies. The Catering Manager will get back to you with more information and get an order set up for you.

 

Catering Orders

We will always do whatever we can to accommodate your order but please reach out to place large orders or individually wrapped cookie orders at least 3 days ahead of time.  These orders are more time consuming and we may not be able to accommodate your request if you walk in without an order. We take orders up to a month in advance of the pickup date.

Please email us to place your order at sales@detroitcookieco.com.

 

 

 

 

Do you have a Food Truck?

Our restored 1967 Divco Milk Truck is available for booking May- Mid October in the Metro Detroit Area! Please reach out to us at info@detroitcookieco.com or fill out the contact form on our website for packages & pricing.

 

How do I sign up to receive alerts & coupons from DCC?

You can sign up for email alerts & coupons by clicking the link below:

https://squareup.com/outreach/UQLdUy/subscribe

Do you make custom cookies?

We do not make custom cookies. We only make the flavors listed on our menu plus the current seasonal flavors.

We do not take special orders for seasonal flavors we are not currently baking.

How do I get my hands on a Cinnamon Roll?

We bake our famous Cinnamon Rolls SATURDAYS & SUNDAYS ONLY! We recommend coming in when we open as sometimes we sell out quickly. We make as many cinnamon rolls as we can fit in our fridges, but they are a hot commodity! Show up and be ready for oooey goooey goodness!

We do not take orders or call aheads for Cinnamon Rolls. First come, first served. We do not ship cinnamon rolls.

Sometimes they sell out in 10 minutes, sometimes they sell out in 5 hours, so feel free to give us a call and check if we still have them available.

Pickup Orders

How do I place an Order?

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website or by clicking here. You will see all of our items that are currently available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies & PB volcanos are packaged individually.

Please see our other FAQs for more info on shipping policies.

 

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

You can place an order for same-day pickup by clicking the “Pick Up” tab at the top of the website and select the location you would like to pick up from.

Please be advised 5 dozen or more cookies is considered a Catering order. If you need Individually Wrapped Cookies, this is also considered a Catering Order. Please send us an email at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies. The Catering Manager will get back to you with more information and get an order set up for you.

 

Catering Orders

We will always do whatever we can to accommodate your order but please reach out to place large orders or individually wrapped cookie orders at least 3 days ahead of time.  These orders are more time consuming and we may not be able to accommodate your request if you walk in without an order. We take orders up to a month in advance of the pickup date.

Please email us to place your order at sales@detroitcookieco.com.

 

 

 

 

Should I place a catering order or can I order for same-day pickup online?

If you need the cookies individually wrapped with a flavor sticker this is automatically considered a catering order. Please reach out to sales@detroitcookieco.com to place your order.

For unwrapped cookies provided in bakery boxes:

Smaller orders of 1-4 dozen can be placed online for same-day pickup.

Larger orders should be placed ahead of time by emailing sales@detroitcookieco.com or filling out the contact form on our site.

Give us a call if you are unsure how to place your order!

St. Clair Shores: (586) 435-6937

Ferndale: (248) 246-8060

 

 

Can you individually package the cookies?

Packaging is available upon request. You must order ahead of time for packaged cookies as we need more time to prepare your order. Any pickup order with packaged cookies is considered a Catering Order.

We are able to package the cookies individually or in packs of 2. Below is an example of what the cookie packaging looks like.

Please fill out the contact form or email us at sales@detroitcookieco.com for pricing and to place your order.

Can I choose from flavors you’ve had in the past?

You can choose from current seasonal flavors and flavors from our year-round menu, but not previous seasonal flavors. We do not make special orders.

Do you offer bulk discounts?

We do offer discounted prices for large orders. Please email us at info@detroitcookieco.com or fill out the contact form on our website to ask about current pricing.

Reheating/Storage/Baking Instructions

How long do the cookies last?

Five minutes if you’re lucky! Kidding, but all jokes aside, our cookies are best when consumed within five days. We do not use preservatives in our products so they are best eaten fresh! Although we recommend that you eat them within five days, our cookies have been lab tested and have a shelf life of 30 days.

Cookies that are packaged for shipping orders typically stay fresh for 7-10 days sealed in their packaging.

How To Store Our Cookies

Storage Instructions

All of our products are baked fresh with all-natural ingredients.

For optimum freshness, we suggest eating or freezing your cookies within 3-5 days.

Do not put your cookies in the refrigerator, as it can ruin the texture.

For longer-term storage, all of our cookies can be placed in the freezer in their original packaging. When you are ready to eat them, let them defrost at room temperature and enjoy!

Shelf life on our cookies are tested OK at 30 & 45 days. As noted above, within 5 days is ideal “freshness period”.

Frozen Dough Baking Instructions

How to bake Detroit Cookie Company Take & Bake Cookie Dough:

Heat oven to 350 F.
Scoop desired sized cookie onto a sheet pan lined with parchment paper.

For tablespoon-sized cookies (1oz), baking time is approximately 10-12 minutes or until the edges are golden brown

**Ovens may vary so make sure you keep an eye on them.

→Rotate cookies halfway through for even baking 

→Standard cookies of 2 oz bake @ 350 for 13-17min.

Shipping Orders

Do You Ship?

Yes, we ship our delicious cookies anywhere in within the United States via FedEx Ground and FedEx Express!

Orders are shipped out with FedEx Monday through Friday. We do not ship on Saturdays/Sundays or major holidays. FedEx Express does not deliver on Saturdays or Sundays, so please consider this when you choose your shipping option.

Shipping time starts once your order is shipped out.

Any orders placed after 9am on Friday will most likely be shipped out the following Monday with fresh cookies.

Shipping charges are based on total weight of items purchased and is calculated by Fedex.

Do you Deliver?

We use Doordash for local, same-day deliveries. You can check if delivery is available to your location at www.doordash.com or through the doordash app.

We also ship our cookies with Fedex. You can place an order for shipment on the “SHOP” page: www.detroitcookieco.com/shop

 

I am placing a shipping order. Can I choose the flavors in the top selling bundle?

You are free to decide what cookies you wish to put in your cookie order, but our cookies are strictly packaged in packs of two. For example, if you purchase the 1 dozen top selling bundle, you will get 6 different flavors (2 cookies in each pack).

Flavor requests can be made in the notes section at the very end of the checkout process. Please note, specialty cookies like PB Volcanos, XL cookies, or blondies are not included.

Shipping Information

Freshness

Our cookies are baked fresh daily and we do not use any preservatives in our baked goods. Cookies stay fresh sealed in their packaging for 7-10 days. Our cookies freeze well if you are not able to consume them immediately.

Shipping Policies & Schedule

Orders ship out Monday-Friday. Orders are typically shipped the day after they are placed, but it may take us a little longer to fulfill your order during busy times/holidays.

Advanced Ordering

You may place your order up to 10 days before you would like it to be shipped out. Please let us know your desired delivery date in the notes/gift note section when placing your order. If you do not include this information here, your order will be sent out ASAP.

We cannot guarantee when your package will arrive, but we will do our best to accommodate delivery date requests. Delivery date requests can be made in the notes section after entering your shipping/billing info.  Please keep in mind that some packages may arrive earlier or later than the date you select because of uncontrollable factors such as weather.

Date Restrictions

Please note that some dates cannot be selected for delivery. Here are some of the most common reasons that your very important date may not be available:

    • Packages cannot be delivered on Thanksgiving Day, Christmas Day, New Years Eve (ground only), and New Years Day & all major national holidays.
    • Packages cannot be sent out for shipment on Major Holidays.

If you have any questions about a delivery date, please give us a call at (248) 246-8060 . We will try our best to get your order to you when you want it & just the way you like it!

Delivery Locations

We ship anywhere in the USA. Orders are shipped from Ferndale, MI. At this time, we cannot send orders outside of the U.S.A.

P. O. Boxes Deliveries

Since we ship our orders through FedEx we cannot ship our products to P.O. Boxes or APO and FPO addresses. Please provide a direct home address.

Overnight Shipping

We DO NOT OFFER OVERNIGHT SHIPPING, but we Do offer EXPRESS 2 DAY SHIPPING. You will be able to select this option at checkout.

 

How do the cookies come when I place an order to be shipped?

Cookies are shipped in packs of 2 of the same flavor only. The only exception to this rule is our XL Cookies and Peanut Butter Volcanos that come individually packaged. All cookies come packaged in resealable bags with a flavor sticker.

Are the cookies shipped in a cooling package?

The cookies are not shipped with ice packs or in a cooler. Our cookies typically arrive unmelted and we don’t know anyone who doesn’t like a warm cookie anyway!

My order arrived damaged or missing an item. What should I do?

If there is an issue with your order, please email us at sales@detroitcookieco.com for help. Our customer service team is available Monday-Friday 9am-5pm.

Can I change the shipping address for my order?

If your order has not shipped yet, please email us at sales@detroitcookieco.com as soon as possible!

 

When will my order arrive?

Shipping Order Information:

  • We offer shipping with FedEx Ground/Home Delivery or FedEx 2-Day Express.
  • Orders typically ship out next business day, but during the holidays/busy times it may take us an extra day or two to fulfill your order.
  • Shipping prices are calculated by FedEx and depend on the weight and contents of your order.
  • We cannot guarantee delivery dates/times, but we always do our best to accommodate requests.

 

Ground Shipping Time Estimates:

For orders shipping within Michigan, estimated shipping time is 1-3 business days after your order ships.

For orders shipping outside of Michigan, estimated shipping time is 3-5 business days after your order ships.

*During holidays/Weather Emergencies shipping times may increase.*

2-Day Express Shipping:

By choosing this shipping option, your order is estimated to arrive 2 days after it ships out. Express shipping is the best option for any orders shipping to the Western United States. Please be advised- FedEx no longer guarantees arrival in 2 days, but they generally do a good job of sticking to a 2 day delivery time.

*During holidays/Weather Emergencies shipping times may increase.*

Freshness:

Rest assured our cookies stay fresh for 7-10 days sealed in their packaging! If you can’t consume the cookies right away, they can be stored in the freezer.

How do I place an Order?

Shipping Orders

All shipping orders must be placed on our website. Click on the “Shop” tab at the top of our website or by clicking here. You will see all of our items that are currently available to be shipped. All regular sized cookies come in packs of 2, No exceptions. XL cookies & PB volcanos are packaged individually.

Please see our other FAQs for more info on shipping policies.

 

Pick Up Orders

Please be aware that you do not need to place an order to come get a few dozen cookies. Our bakery is open and customers may walk in!

You can place an order for same-day pickup by clicking the “Pick Up” tab at the top of the website and select the location you would like to pick up from.

Please be advised 5 dozen or more cookies is considered a Catering order. If you need Individually Wrapped Cookies, this is also considered a Catering Order. Please send us an email at sales@detroitcookieco.com to place larger orders or orders for individually packaged cookies. The Catering Manager will get back to you with more information and get an order set up for you.

 

Catering Orders

We will always do whatever we can to accommodate your order but please reach out to place large orders or individually wrapped cookie orders at least 3 days ahead of time.  These orders are more time consuming and we may not be able to accommodate your request if you walk in without an order. We take orders up to a month in advance of the pickup date.

Please email us to place your order at sales@detroitcookieco.com.

 

 

 

 

Can I choose a delivery date for my shipping order?

We cannot guarantee exact arrival dates/times, but we will do our best to ship your order for arrival on the requested date.

You may make a request for a specific delivery date in the “notes/gift note” section when placing your order. We will do our very best to ship the order accordingly, however we cannot guarantee arrival dates/times. Please keep in mind, we also do not have the ability to request a specific time of day for delivery. We ship orders out Monday-Friday. Express does not deliver on Saturday/Sunday.

If your cookies absolutely must arrive by a specific date, we recommend scheduling them to arrive a day or two early. Our cookies keep very well at room temperature for a few days or in a freezer for many weeks if you’d like to order ahead of time.

Order Pickup

Ferndale

23421 Woodward Ave
Ferndale, MI 48220
(248) 246-8060

ORDER PICKUP HERE >

Saint Clair Shores

25600 Harper Ave
St. Clair Shores, MI 48081
(586) 435-6937

ORDER PICKUP HERE >